About this item
This resource is the perfect assessment tool when teaching about customer relationship management. There are ten multiple choice questions that explore the terminology relating to customer relationship management.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Customer Relationship Management - Multiple Choice Quiz’
Answer sheet for teacher included
About this item
This resource is the perfect assessment tool when teaching about customer service skills and training. There are ten multiple choice questions that explore the terminology relating to customer service skills and training.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Customer Service Skills and Training - Multiple Choice Quiz’
Answer sheet for teacher included
About this item
This resource is the perfect assessment tool when teaching about demand forecasting. There are ten multiple choice questions that explore the terminology relating to demand forecasting.
Easy to use resource and no preparation required. Simply print out the resource before you use in class.
Included:
Coloured version of the ‘Demand Forecasting - Multiple Choice Quiz’
Answer sheet for teacher included
Word search focused on introducing the key words relating to AI ethics This is a perfect bell ringer activity for students to begin learning about the significance of AI ethics.
Key words:
Transparency
Bias
Mitigation
Privacy
Accountability
Fairness
Explainability
Robustness
Autonomy
Ethical
Data
Security
Consent
Regulation
Word search focused on introducing the key words relating to diversity in the workplace. This is a perfect bell ringer activity for teaching about the topic of diversity in the workplace.
Words Included:
Inclusion
Equity
Multiculturalism
Equal
Opportunity
Representation
Diverse
Gender
Equality
Cultural
Awareness
Acceptance
Affirmative
Action
Word search focused on introducing the key words relating to business policy. This is a perfect bell ringer activity for teaching about the topic of business policy.
Words Included:
Strategy
Regulation
Compliance
Governance
Innovation
Competition
Sustainability
Risk management
Stakeholder
Taxation
Trade
Market
Analysis
Word search focused on introducing the key words relating to economies and diseconomies of scale. This is a perfect bell ringer activity for students to begin learning about the relationship between unit cost and economies and diseconomies of scale.
Key words:
Economic
Growth
Multiplier
Effect
Aggregate
Demand
Fiscal
Policy
Investment
Government
Spending
Employment
Income
Generation
Induced
Spending
Economy
Word search focused on introducing the key words relating to autocratic leadership. This is a perfect bell ringer activity for students to begin learning about the significance of autocratic leadership as a leadership style.
Key words:
Authoritarian
Command
Control
Dictatorial
Centralized
Compliance
Single
Decision
Maker
Subordination
Unilateral
Limited
Input
Hierarchical
Word search focused on introducing the key words relating to democratic leadership. This is a perfect bell ringer activity for students to begin learning about the importance of democratic leadership in a business setting.
Key words:
Participation
Collaboration
Inclusiveness
Decision
Making
Team
Consensus
Equality
Shared
Leadership
Open
Communication
Empowerment
Transparency
Accountability
Majority
Word search focused on introducing the key words relating to consumer laws. This is a perfect bell ringer activity for students to begin learning about the importance of consumer laws and how they can impact how a business operates.
Key words:
Consumer
Protection
Product
Safety
Warranty
Rights
Fair
Trading
Fraud
Complaints
Price
Transparency
Advertising
Standards
Laws
Return
Policies
Word search focused on introducing the key words relating to fast fashion. This is a perfect bell ringer activity for students to begin learning about the importance of fast fashion and the terminology that relates to the topic.
Key words:
Rapid
Production
Trend
Imitation
Low
Cost
Apparel
Disposable
Fashion
Efficiency
Fast
Turnaround
Impulse
Buying
Sustainability
Concerns
Ethical
Issues
Word search focused on introducing the key words relating to price elasticity of demand. This is a perfect bell ringer activity for students to begin learning about the significance of price elasticity of demand.
Key words:
Elasticity
Demand Responsiveness
Price
Change
Quantity
Demanded
Inelastic
Elastic
Unitary
Luxury
Goods
Necessities
Income
Word search focused on introducing the key words relating to stock and inventory. This is a perfect bell ringer activity for students to begin learning about the importance of stock management in a business setting.
Key words:
Inventory Management
Stock
Control
Supply
Chain
Replenishment
Stock
Levels
Keeping
Unit
Inventory
Valuation
Safety
Stock
Turnover
Perpetual
Word search focused on introducing the key words relating to business in the real world. This is a perfect bell ringer activity for students to begin learning about the key terminology relating to business in the real world.
Key words:
Entrepreneurship
Market
Analysis
Competition
Innovation
Risk
Management
Customer
Satisfaction
Supply
Chain
Profitability
Sustainability
Regulations
Market
Trends
Globalization
Word search focused on introducing the key words relating to expanding a business. This is a perfect bell ringer activity for students to begin learning about the terminology that relates to expanding a business.
Key words:
Growth
Strategy
Market
Expansion
Diversification
Scaling
Geographic
Reach
Capital
Product
Line
Extension
Strategic
Alliances
Research
Competitive
Analysis
Word search focused on introducing the key words relating to cash and cash flow. This is a perfect bell ringer activity for students to begin learning about the importance of cash flow and cash flow forecasting.
Key words:
Liquidity
Operating
Flow
Reserve
Working
Capital
Cash
Management
Inflow
Outflow
Conversion
Cycle
Flow
Statement
Accounts
Receivable
Treasury
Word search focused on introducing the key words relating to trading blocs. This is a perfect bell ringer activity for students to begin learning about the significance of trading blocs and how they can impact businesses internationally.
Key words:
Agreements
Customs
Union
Tariffs
Free
Area
Economic
Integration
Common
Market
Preferential
Trade
Regional
Liberalization
Common
External
Tariff
Harmonized
Regulations
Word search focused on introducing the key words relating to taxation. This is a perfect bell ringer activity for students to begin learning about the importance of taxation and the terminology that relates to the topic.
Key words:
Taxation
Revenue
Taxpayer
Tax
Code
Deductions
Evasion
Compliance
Income
Rate
Refund
Legislation
Liability
Word search focused on introducing the key words relating to imports and exports. This is a perfect bell ringer activity for students to begin learning about the significance and imports and exports and why tariffs are sometimes put in place when trading between countries or economic regions.
Key words:
Trade
Balance
Importation
Exportation
Customs Duties
Tariffs
Deficit
Surplus
Import
Quotas
Export
Subsidies
Agreements
Partners
Balance
Word search focused on introducing the key words relating to management information systems. This is a perfect bell ringer activity for teaching about the topic of management information systems and the relevant vocabulary.
Words Included:
Database
Information
Technology
Analysis
Decision
Support
Software
Applications
Data
Integration
Business
Intelligence
Security
System
Integration